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Details:
Customer Love with Free DVD
Great stories about Great Service
Format: Hardcover gift book
128 pages, 17.1 cm square
By Mac Anderson
DVD Movie
Included
Reinforce the message of this book
with the matching desktop prints: 5 to choose from!
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- A must read for any business wanting to create a
service culture.
- 24 unforgettable true stories about individuals and
companies who have "wowed" their customers and turned them into
raving fans.
- Read them, have your team read them, and talk about the
"lesson learned" from each story.
- Our hope is that this book will inspire you and your
team to record your own"Customer Love" stories.
If your organization's goal is to create a lasting service
culture...you're going to love this book! It is filled with
unforgettable true stories about individuals and companies who have
"wowed" their customers and turned them into raving fans! We
guarantee that it will get the creative juices flowing; and
hopefully, inspire you and your team to start your own collection
of customer love stories.
Mac Anderson's books have sold over 2 million copies with a
writing style that is so simple, yet so engaging. This one is a
must read for every member of your team. It is also a great way to
thank your best customers, while reinforcing your commitment to
serve their needs.
"Every story generates great ideas for what we can do to
"wow" our customers. Every member of our team will get a copy of
this book."
— Jeff Butterfield, Vice Chairman, Cornerstone
Bank
See Inside This Book
Watch The DVD Movie
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| Qty | Unit Price |
| 1 | $15.95 |
| 2 - 10 | $14.00 |
| 11 - 25 | $13.00 |
| 26 - 100 | $12.00 |
| 101 + | $11.00 |
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